Beyond the Collabobabble

Kennetha Julien and Larry Desbien: Rebranding from Child Support Enforcement to Child Support Services

Episode Summary

This episode is the first pilot episode that was recorded in January 2018. In this episode Larry Desbien, Director, Office of Child Support Services, Colorado Department of Human Services and Kennetha Julien, Child Support Services Coordinator, are discussing the rebranding of child support enforcement to child support services and the 2020 Vision of the Future. In May 2019, Kennetha Julien was named Manager of Customer Engagement with the Division of Information Technology and the current Child Support Services Coordinator is Joel Borgman.

Episode Notes

0:00 Opening
2:30 Child Support Liaison Program
5:44 Child Support Services: 2020 Vision of the Future
8:00 Rebranding of Child Support Enforcement to Child Support Services
12:00 2 Generation Approach
18:00 Access to Services
20:00 Getting the Word Out
21:40 Story of Success: Prowers County
26:00 Top 3 Take Aways
33:00 Getting to Know Guests