In this episode Penny Wagner joins the podcast to discuss access to justice, plain language forms and the history and future of the self represented litigant coordinator program.
0:00 Opening
5:00 History of the Sherlock Program
9:00 Increasing the Tools for Self Represented Litigants
11:00 Case Types with Most Need and Court Navigator Program
15:00 Building a Tribe
19:00 Lesson of the Pandemic
25:00 Collaboration Challenges and Key Traits of Sherlocks
27:00 Sherlocks are Wombats
30:00 Chief Justice Directive 13-01
33:00 Plain Language Forms and Improving Access
41:00 Predictions on Customer Expectations in the Future
45:00 Top Takeaways for Taking Action
47:30 Getting to Know the Guests